• Case Number: a20140925.3
• Status: closed
• Claimant: Philipp S
• Respondent: CAcert

• initial Case Manager: EvaStöwe

• Case Manager: EvaStöwe

• Arbitrator: MartinGummi

• Date of arbitration start: 2015-02-08
• Date of ruling: 201Y-MM-DD
• Case closed: 2015-02-08
• Complaint: delete assurer account Philipp S
• Relief: TBD

Before: Arbitrator Martin Gummi (A), Respondent: CAcert (R), Claimant: Philipp S (C), Case: a20140925.3

History Log

• 2014-09-25 (issue.c.o): case [s20140925.7187]
• 2014-09-29 (iCM): added to wiki, request for CM / A
• 2014-09-29 (iCM): notified C about case

• 2015-01-30 (CM): I'll take care about this case and select MartinGummi as A

• 2015-02-08 (CM): Informed that case will be handled by Support
• 2015-02-08 (CM): switched OTRS case to support
• 2015-02-08 (CM): closed case

Private Part

• Link to Arbitration case a20140925.3 (Private Part), Access for (CM) + (A) only

EOT Private Part

original Dispute

• Hallo,
  
  I'd like to request termination of my CAcert membership.
  
  Thank you and best regards

Discovery

2015-02-08 note from Case Manager:

The case took so long until an Arbitrator was found, that it now fulfills the requirements of a20140713.1 within the next few days. As this will be within the time that Arbitration would need to get the first answer from the claimant when addressed with the init mail, it is in the interest of all, that the case is handled directly by Support. This will be quicker than if Arbitration would handle it further, with probably the same result.

After short consultation of the Arbitrator I give this case back to support and close the case afterwards.

Ruling

Execution

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