- Case Number: a20100806.1
- Status: closed
- Claimants: Wolfgang S
- Respondents: CAcert
- Case Manager: Martin Gummi
- Arbitrator: Mario Lipinski
- Date of arbitration start: 2010-11-03
- Date of ruling: 2010-11-19
- Case closed: 2010-11-19
- Complaint: Account removal (Wolfgang S)
History Log
- 2010-08-06 (issue.c.o) case [s20100806.88]
- 2010-08-21 (Support): moved case into disputes queue
2010-08-22 (UlrichSchroeter): added to wiki, request for CM / A
- 2010-11-03 (A): sent init mail
- 2010-11-03 (A): rcvd confirmation of C
- 2010-11-03 (A): sent request for information to support
- 2010-11-04 (A): Received info from support.
- 2010-11-15 (A): Asked for confirmation of proper deletion.
- 2010-11-17 (A): Support confirmed deletion of the account.
Discovery
- There are no points issued on this account.
- There are no secondary email-addresses.
- There are no client-certificates issued.
- There are no server-certificates issued.
Ruling
The account was deleted. CCA agreement to be terminated immediately.
Similiar Cases
User wants account deleted, no Assurance Points, no certificates |
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User wants account deleted, no Assurance Points, no certificates |
see also: Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request