- Case Number: a20100212.3
- Status: Closed
- Claimants: Mathieu S
- Respondents: CAcert
Initial Case Manager: UlrichSchroeter
Case Manager: SebastianKueppers
Arbitrator: UlrichSchroeter
- Date of arbitration start: 2011-02-24
- Date of ruling: 2011-02-28
- Case closed: 2011-03-08
- Complaint: Correction of wrong Assurance Date
- Relief: TBD
Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Mathieu S (C), Case: a20100212.3
History Log
- 2010-02-12 (issus.c.o) case [s20100212.23]
2010-02-15 (Support): no a20100210.2 precedence case
- 2010-02-16 (iCM): added to wiki, request for CM / A
- 2011-02-24 (A): I'll take care about this case as (A)
- 2011-02-24 (CM): appointed by (A)
- 2011-02-24 (A): sending init mailing with req for CCA/DRP acceptance to (C)
- 2011-02-24 (C): accepts CCA/DRP, sends PoV
- 2011-02-24 (A): sending (C) the proposed procedure as outlined under Discovery, with req for acceptance
- 2011-02-25 (C): needs info about Assuree and original Assurance date
- 2011-02-26 (A): send requested infos
- 2011-02-28 (C): acceptance to the proposed procedure and notification to Assuree
Original Dispute, Discovery (Private Part)
Link to Arbitration case a20100212.3 (Private Part)
EOT Private Part
Discovery
- a simple correction of Assurance Date is impossible thru SE's console, so correcting an Assurance date, the Assurance needs to be revoked first, later re-applyed by the Assurer.
Ruling
- there was no malfeasance of an type alleged or found
- Assurance date error relates to a late entering of an assurance into the online system.
- Support, please revoke assurance of (C) over Assuree as given in dispute filing
- Claimant, after exec report notification from (Support), please re-apply your Assurance with the Assurance Date corrected into the system.
Frankfurt/Main, 2011-02-28
Execution
- 2011-02-28 (A): sent Ruling and Exec Requests to (Support), (C), (Assuree), (CM)
- 2011-02-28 (Support): [s20110228.51] Assurance revoked, incl. Notification to (C)
- 2011-03-07 (A): re-send exec request to re-apply assurance from (C) over Assuree, with exec report request
- 2011-03-08 (C): exec report, assurance re-applied
- 2011-03-08 (A): last notification to (C), (Assuree), (CM). Case closed.
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