. '''To Software''' '''[[Software|Software]]''' - '''To Software-Assessment - ''' '''[[Software/Assessment|Software/Assessment]]''' - '''To [[Software/CurrentTest|Software/CurrentTest]]'''

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= Testers and Developers Frequently Asked Questions (FAQ) =

=== 1. Where do I find the New Testserver ? ===
 * The new Testserver is under the Software-Assessors authority as the central, final Testsystem before patches are bundled into a new Revision for the production system.
 * See [[Software/Assessment/testserver]] for details, or use the link [[https://test.cacert.org]]

=== 2. I've created an account, but I do not receive a confirmation mail ===
 * Correct. The new testserver has no direct outbound email communications enabled. All mails are redirected by the internal firewall to the Testserver Mgmt System
 * Once, you have created an account, please switch to the Testserver Mgmt System, login with the account you have created under [[https://mgr.test.cacert.org:14843/login]] with the password you have set.
 * Under '''Mail Account''' you can access your mails that relates to your account
 * Also here you'll find your confirmation mail with the confirmation link

=== 3. I've now created my Account on '''test.cacert.org''', but how I can become Assurer ? ===
 * For all account manipulations, please go onto the '''Testserver Mgmt System''' website
 * Login with your account of test.cacert.org under [[https://mgr.test.cacert.org:14843/login]] you want to modify /!\ '''Note''': We have experienced problems with Testserver Mgmt logins '''if the password contains non ASCII characters'''! This is considered a bug, we are working to fix it, and of course you can try them non-ASCII passwords anyway, but it may cost you less time to restrict your password to ASCII.
 * Enter the '''Manage Account''' link
 * Use one of the Manage Account links
  * Automated Assurance - to trigger assurances you receive to your account (like real assurances, 35 pts max each, upto 100 points)
  * Administrative Increase - to trigger an administrative increase (i.e. 150 points total)
  * Assurer Challenge - trigger your account so that you have passed the Assurer Challenge
  * Set Flags - Set additional special flags (i.e. Support-Engineer, !OrgAdmin, !LocAdmin and more)
 * Switch back to the Testserver website test.cacert.org and continue testing

=== 4. I've created my Account and modified it on Mgmt System, but now I can no longer login on testserver ? ===
 * On Testserver Management System you modified your account with addtl. flag settings. Two of them are dangerous
  * '''Lock Account'''
   * Lock Account means, this account is blocked for logins. So you disable your account for logins under the testserver. Login under the Testserver Management System still works.
  * '''Block Assurer'''
   * You can login on the Testserver but you are unable to add assurances if this flag is set
  * read also [[Software/Assessment/FAQ/Userflags|Meaning of addtl. Userflags in Webdb database]]

=== 5. Where can I find infos which patches are currently on the testserver ? ===
 * The testers main info entry page you'll find under [[Software/CurrentTest]]
 * From here there are links into the bug tracker
 * Each patch has a bugtracker # with additional infos

=== 6. I'm interested in becoming Tester. Who can I contact ? ===
 * People interested in helping CAcert can become tester
 * All you need to know is, how can I access a website :-)
 * To become a tester you can contact
  * The Software-Assessors team (see [[Software#Software-Assessment]])
  * The Software-Assessment Project team (see [[Software/Assessment]])

=== 7. I've now tested a patch and found no errors. How to proceed ? ===
 * '''Reporting is the main issue on testing'''
 * Test reports have to be added into the Bugs.cacert.org under the bug# of the tested patch
 * On the Testers Entry page, the list of current patches are listed, each with a bug# and a link to bugs.cacert.org
 * If you don't have an account yet on bugs.cacert.org, its now time to add a new account
 * Open the bug# page and add a note for reporting
  * if you have found no errors, describe in short the tests you've did and in summary, that you didn't find an error
  * if you have found an error, describe the error that persists and the steps for reproduction

=== 8. I've now tested a patch and found an error not related to the current patches. How to proceed ? ===
 * If you don't have an account yet on bugs.cacert.org, its now time to add a new account
 * if you have found an error that doesn't relate to the patch you are testing, add a new bugreport
  * add links to the new bug# for the patch you are tested and under the bug# of the patch you have tested, add the new bugs# so developers can decide, if they'll fix the new found bug with the current patch

=== 9. Can I get a Testserver Image for my home developing ? ===
 * There is a Testserver Image available (QEMU) that you can use to run on your own machine.
  * This Image includes the locations database set
  * Ask Philipp for the link
 * The new Testserver built is also available for download
  * The links can be found on page [[SystemAdministration/Systems/Development|SystemAdministration/Systems/Development]] at the bottom

=== 10. I'm a Developer and want to join the Development Team ===
 * please read [[Software/DevelopmentTeam]]


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 . CategorySoftware
 . CategorySoftwareAssessment