= CAcertSupportHowto = == 1st level Support on the mailing list cacert-support == === getting ready to become a 1st level support team member === === Advices === see [[HelpingCAcert#mailinglist]] === Instructions === ==== for beginners ==== ==== for advanced support ==== == 2nd level Support on support@cacert.org == === getting ready to become a 2nd level support team member === === Advices === === Instructions === ==== for beginners ==== ==== for advanced support ==== == 3rd level Support == == Support Management officier ==