* Case Number: a20141020.1
  * Status: closed
  * Claimant: Klaus L
  * Respondent: CAcert
  * initial Case Manager: EvaStöwe
  * Case Manager: EvaStöwe
  * Arbitrator: MartinGummi
  * Date of arbitration start: 2014-11-03
  * Date of ruling: 2014-11-11
  * Case closed: 2014-11-20
  * Complaint: terminate assurer account Klaus L

  * Relief: close assurer account

Before: Arbitrator Martin Gummi (A), Respondent: CAcert (R), Claimant: Klaus L (C), Case: a20141020.1


== History Log ==
 . 2014-10-20 (issue.c.o): case [s20140925.4368]
 . 2014-11-03 (iCM): added to wiki, request for CM / A
 . 2014-11-03 (iCM): notification to C about case
 . 2014-11-03 (CM): I'll take care of this case as CM and select MartinGummi as A
 . 2014-11-03 (CM): init mail to C combined with request to confirm destruction of CAP form
 . 2014-11-04 (C): confirmation and CARS statement
 . 2014-11-11 (A): Publish ruling
 . 2014-11-20 (CM): closed case

== Private Part ==
 * '''Link to Arbitration case [[Arbitrations/priv/a20141020.1|a20141020.1 (Private Part)]], Access for (CM) + (A) only'''  

## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20141020.1)>>  
## <== INCLUDE SECTION EOT

==== EOT Private Part ====

== original Dispute ==

 {{{
> Hi,
> 
> I do not agree. Please terminate my cacert membership.
> 
> Thanks &regards,
> [name]
}}}

This was a response to the CCA to DRAFT notification mail that was send to every CAcert member.

== Discovery ==

 * 2014-09-25: C requested the termination of his account at 
  * C is an assurer who issued one assurance that is older than 7 years. 
  * The requirements for a fast termination by Support based on precedents case [[Arbitrations/a20140713.1|a20140713.1]] were met.
 * 2014-09-27: Support addressed C with the termination process and asked for confirmation of the destruction of the CAP form
 * 2014-10-20: as there was no answer to the confirmation request Support transfered the case to Arbitration as requiered by a20140713.1 in this case.
 * 2014-11-03: C was addressed by the CM with the request to confirm the destruction of the CAP form

== Ruling ==

The claimant send a confirmation and CARS statement about the destruction of the CAP Forms.
As far as known, the account of the claimant fulfilled the prerequisites defined in the precedents ruling [[Arbitrations/a20140713.1|a20140713.1]]

Support should be so kind and continue with the execution of the above precedents ruling. 

Kiel, 2014-11-11 <<BR>>
Martin Gummi

== Execution ==
 . 2014-11-11 (Support): started closure of account, including locking of account
 . 2014-11-20 (CM): locking was not part of the precedents ruling that should be executed, but it would not make sense to change this, as C should not be bothered with more mails

== Similiar Cases ==

|| [[Arbitrations/a20111128.3|a20111128.3]] || [[Arbitrations/a20111128.3|Delete Account cases to handle by SE - No Assurances given, no certs or certs expired - Precedents Case {i} ]] ||
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090328.1|a20090328.1]] || [[Arbitrations/a20090328.1|Assurer wants his account deleted]] ||
|| [[Arbitrations/a20090510.3|a20090510.3]] || [[Arbitrations/a20090510.3|Assurer with alter-ego even assured himself more than once]] ||
|| [[Arbitrations/a20100907.1|a20100907.1]] || [[Arbitrations/a20100907.1|letter of resignation]] ||
|| [[Arbitrations/a20110110.1|a20110110.1]] || [[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] ||
|| [[Arbitrations/a20110131.1|a20110131.1]] || [[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] ||
|| [[Arbitrations/a20111004.1|a20111004.1]] || [[Arbitrations/a20111004.1|Assurer requests deletion of his account ]] ||
|| [[Arbitrations/a20130308.1|a20130308.1]] || [[Arbitrations/a20130308.1|Delete Account ]] ||
|| [[Arbitrations/a20140713.1|a20140713.1]] || [[Arbitrations/a20140713.1|delete assurer account  ]] ||
|| [[Arbitrations/a20140925.3|a20140925.3]] || [[Arbitrations/a20140925.3|delete assurer account Philipp S ]] ||
|| [[Arbitrations/a20140926.1|a20140926.1]] || [[Arbitrations/a20140926.1|delete assurer account Nils E  ]] ||
|| [[Arbitrations/a20140926.3|a20140926.3]] || [[Arbitrations/a20140926.3|termination of assurer account Hannes R ]] ||
|| [[Arbitrations/a20140926.4|a20140926.4]] || [[Arbitrations/a20140926.4|termination of assurer account Christoph B ]] ||
|| [[Arbitrations/a20140927.2|a20140927.2]] || [[Arbitrations/a20140927.2|termination of assurer account Federico H ]] ||
|| [[Arbitrations/a20140929.1|a20140929.1]] || [[Arbitrations/a20140929.1|termination of assurer account Fridtjof B ]] ||
|| [[Arbitrations/a20140930.1|a20140930.1]] || [[Arbitrations/a20140930.1|deletion of assurer account Lukas H ]] ||
|| [[Arbitrations/a20141002.1|a20141002.1]] || [[Arbitrations/a20141002.1|terminate assurer account Rutger S]] ||
|| [[Arbitrations/a20141011.1|a20141011.1]] || [[Arbitrations/a20141011.1|delete assurer account Johannes K]] ||

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 . CategoryArbitration
 . CategoryArbCaseAccountDelAssurer