## page was renamed from Arbitrations/a201401002.1
  * Case Number: a20141002.1
  * Status: close
  * Claimant: Rutger S
  * Respondent: CAcert
  * initial Case Manager: EvaStöwe
  * Case Manager: MartinGummi
  * Arbitrator: EvaStöwe
  * Date of arbitration start: 2014-12-07
  * Date of ruling: 2015-03-30
  * Case closed: 2015-03-31
  * Complaint: terminate assurer account Rutger S

  * Relief: TBD

Before: Arbitrator name arbitrator (A), Respondent: CAcert (R), Claimant: Rutger S (C), Case: a20141002.1


== History Log ==
 . 2014-10-02 (issue.c.o): case [s20140928.130]
 . 2014-10-03 (iCM): added to wiki, request for CM / A
 . 2014-10-03 (iCM): notified C about case
 . 2014-12-07 (A): I'll take care of this case together with CM
 . 2014-12-07 (A): init mail send to C
 . 2015-01-25 (A): asks again to confirm deletion request and to address the CAP forms, if no answer at 2015-02-08, account-closure will be initiated 
 . 2015-01-25 (C): please close account; would like to keep CAPs for remaining time and destroy them afterwards
 . 2015-03-30 (A): ruling and execution request send to C, Support, CM
 . 2015-03-31 (CM): close case

== Private Part ==
 * '''Link to Arbitration case [[Arbitrations/priv/a20141002.1|a20141002.1 (Private Part)]], Access for (CM) + (A) only''' 
## ==> INCLUDE SECTION BOT
<<Include(Arbitrations/priv/a20141002.1)>>  
## <== INCLUDE SECTION EOT

==== EOT Private Part ====
The claimant wants to let his account closed. He is an assurer with assurances that are not 7 years old. He has requested to not hand in the CAP forms but to keep them safe until they are 7 years old and should be destroyed.

== original Dispute ==

 {{{
Dear CAcert,

I've not been active with CAcert for a considerable time now and have no
plans to resume using Cacert in the near future. I would thus request to
terminate my membership please.

Kind regards,
}}}

== Discovery ==
 * The claimant wants to let his account closed. He is an assurer with assurances that are not 7 years old. He has requested to not hand in the CAP forms but to keep them safe until they are 7 years old and should be destroyed.
 * All certificates of the account are expired.


== Ruling ==
The account of the claimant should be closed by Support analogue to the process of a20111128.3 as soon as possible. According to the ruling given in a20141231.1 there is no need to collect the CAP forms. Also the assurances given by the claimant should not be revoked.

--
Frankenthal, 2015-03-30

== Execution ==
. 2015-03-30 (A): ruling and execution request send to C, Support, CM
. 2015-03-31 (Support) confirmation of execution


== Similiar Cases ==
|| [[Arbitrations/a20111128.3|a20111128.3]] || [[Arbitrations/a20111128.3|Delete Account cases to handle by SE - No Assurances given, no certs or certs expired - Precedents Case {i} ]] ||
|| [[Arbitrations/a20080702.1|a20080702.1]] || [[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
|| [[Arbitrations/a20090618.3|a20090618.3]] || [[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
|| [[Arbitrations/a20090328.1|a20090328.1]] || [[Arbitrations/a20090328.1|Assurer wants his account deleted]] ||
|| [[Arbitrations/a20090510.3|a20090510.3]] || [[Arbitrations/a20090510.3|Assurer with alter-ego even assured himself more than once]] ||
|| [[Arbitrations/a20100907.1|a20100907.1]] || [[Arbitrations/a20100907.1|letter of resignation]] ||
|| [[Arbitrations/a20110110.1|a20110110.1]] || [[Arbitrations/a20110110.1|Please Delete my Account (Is Assurer)]] ||
|| [[Arbitrations/a20110131.1|a20110131.1]] || [[Arbitrations/a20110131.1|Account Removal Olivier F (Is Assurer)]] ||
|| [[Arbitrations/a20111004.1|a20111004.1]] || [[Arbitrations/a20111004.1|Assurer requests deletion of his account ]] ||
|| [[Arbitrations/a20130308.1|a20130308.1]] || [[Arbitrations/a20130308.1|Delete Account ]] ||
|| [[Arbitrations/a20140713.1|a20140713.1]] || [[Arbitrations/a20140713.1|delete assurer account  ]] ||
|| [[Arbitrations/a20140925.3|a20140925.3]] || [[Arbitrations/a20140925.3|delete assurer account Philipp S ]] ||
|| [[Arbitrations/a20140926.1|a20140926.1]] || [[Arbitrations/a20140926.1|delete assurer account Nils E  ]] ||
|| [[Arbitrations/a20140926.3|a20140926.3]] || [[Arbitrations/a20140926.3|termination of assurer account Hannes R ]] ||
|| [[Arbitrations/a20140926.4|a20140926.4]] || [[Arbitrations/a20140926.4|termination of assurer account Christoph B ]] ||
|| [[Arbitrations/a20140927.2|a20140927.2]] || [[Arbitrations/a20140927.2|termination of assurer account Federico H ]] ||
|| [[Arbitrations/a20140929.1|a20140929.1]] || [[Arbitrations/a20140929.1|termination of assurer account Fridtjof B ]] ||
|| [[Arbitrations/a20140930.1|a20140930.1]] || [[Arbitrations/a20140930.1|deletion of assurer account Lukas H ]] ||

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 . CategoryArbitration
 . CategoryArbCaseAccountDelAssurer