• Case Number: a20130422.1
• Status: init
• Claimants: Marcus Mängel (SE) for CAcert
• Respondents: Reno F

• Initial Case Manager: AlexRobertson, at 2016-12-08 EvaStöwe disclosed dispute based on DRO decision m20161119.4 and m20161119.3

• Case Manager: name case manager
• Arbitrator: name arbitrator
• Date of arbitration start: 201Y-MM-DD
• Date of ruling: 201Y-MM-DD
• Case closed: 201Y-MM-DD
• Complaint: CCA 2.5.2 Violation
• Relief: TBD

Before: Arbitrator name arbitor (A), Respondent: Reno F (R), Claimant: MarcusMängel (C), Case: a20130422.1

History Log

• 2013-04-23 (issue.c.o) case s20130422.11

• 2013-04-23 (iCM): added to wiki, request for CM / A

Original Dispute, Discovery (Private Part) (optional)

• Link to Arbitration case a20130422.1 (Private Part), Access for (CM) + (A) only)

EOT Private Part

Original Dispute

 > Hi guys,
 > 
 > I locked the Reno F[...] [email] due to a CCA violation
 > 2.5.2 [1] in that he was not responding to questions of support
 > regarding
 > the users account.
 > 
 > HISTORY
 > Original ticket s20130322.66 dated from 2013-03-22
 > ---
 > Dear Support,
 > 
 > when I wanted to enter the assurance of
 > 
 > Reno F[...], [email]
 > 
 > whom I met at [event], I noticed the account contains an
 > incorrect DoB. Please ask the member to correct this issue and notify me
 > once this issue has been resolved.
 > 
 > Best regards,
 > Benny B[...]
 > CARS
 > ---
 > Mail to user on 2013-03-22
 > Mail to user on 2013-04-06 with deadline to responde until 2013-04-20
 > 
 > Additional findings
 > [secondary email status]
 > 
 > [1] http://cacert.org/policy/CAcertCommunityAgreement.html

Parts in [] anonymised at disclosure of dispute. May be adjusted by CM or Arbitrator.

Discovery

Ruling

Execution

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• CategoryArbitration

• CategoryArbCaseCCAViolation