Before: Arbitrator BernhardFröhlich (A), Respondent: CAcert (R), Claimant: Carl T (C), Case: a20110609.1

History Log

Original Dispute, Discovery (Private Part) (optional)

EOT Private Part

Discovery

Assurer AS1 has already sent a CARS to the initial Case Manager before the Arbitration was started. He also confirms the claim.

Ruling

Based on reliable statements of three Assurers I rule that the name in the Claimant's account shall be changed according to his claim.

Since the difference of the names in account and ID documents is only minor I consider it not necessary to revoke Assurance Points. The Claimant shall revoke existing certificates containing his "old" name till October 11, 2011, unless they expire before this date.

The Assurers which have assured the Claimant shall be informed about the hyphen rules in the PracticeOnNames. No further penalty is needed because this name variation is commonly used, the potential of abuse is very low and there is no indication of malicious intentions.

Additional Comment

Indeed the documentation was very unclear, and practice has changed somewhat during the last year. After further research it may be stated that the actions of all involved Assurers were acceptable according to current rules.

Munich, 2011-09-18

Execution

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Arbitrations/a20110609.1 (last edited 2011-09-18 13:37:09 by BernhardFröhlich)