Arbitrations/a20110302.1

Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Igor C (C), Case: a20110302.1

History Log

2011-03-02 (issue.c.o) case [s20110302.39]
2011-03-06 (iCM): added to wiki, request for CM / A
2011-03-09 (CM): I'll take care about this case as (CM)
2011-03-09 (A): I'll take care about this case as (A)
2011-03-09 (A): sending init mailing with CCA/DRP acceptance request to (C)
2011-03-10 (C): accepts CCA/DRP under this arbitration
2011-03-10 (A): pre-dispute-filing conversation irc chat log, is this (C) ?
2011-03-10 (C): is the irc nick of his friend, and yes, it describes the problem he has
2011-03-10 (A): requesting ID# of administrative increase to remove and requesting Arbitration case# or Support ticket# of former revoke assurance case
2011-03-10 (C): sends infos requested
2011-03-10 (A): rephrasing the history steps, as read from (C)'s response, with request for confirmation to (C)
2011-03-10 (C): response, rephrasing is not correct, gives explanations
2011-03-10 (A): 2nd rephrasing of the facts as read from last response to (C)
2011-03-10 (C): confirms, 2nd rephrasing to be correct

(C) assured a member (M1), dated 2011-02-23 and transfered the assurance points onto account (M1)
(M1) closed her old account by transfering her email address by website email dispute, so the result was: account (M1) deleted state.
Assurance (C) over (M1) is still listed under (C)'s My Points
Relief: revoke this assurance

I hereby order (Support) to revoke the Assurance given by (C) over (M1) (details given in the exec request)
No further actions to take.

Frankfurt/Main, 2011-03-10

2011-03-10 (A): sent ruling and exec request with addtl. account and assurance infos to (C), (Support)
2011-03-11 (Support): [s20110310.34] Ruling executed, Assurance revoked.
2011-03-11 (C): All is fine now!
2011-03-11 (A): Final notification, Case Closed.