• Case Number: a20100815.1
• Status: closed
• Claimants: Roman vG
• Respondents: CAcert
• Case Manager: Martin Gummi
• Arbitrator: Mario Lipinski
• Date of arbitration start: 2010-11-03
• Date of ruling: 2010-11-25
• Case closed: 2010-11-25
• Complaint: Account removal (Roman vG)

History Log

• 2010-08-15 (issue.c.o) case [s20100815.20]
• 2010-08-21 (Support): moved case into disputes queue

• 2010-08-22 (UlrichSchroeter): added to wiki, request for CM / A

• 2010-11-03 (A): sent init mail
• 2010-11-03 (A): C confirms request
• 2010-11-03 (A): Sent information request to support with conditional authorization to cancel account
• 2010-11-04 (A): Received information from Support. Account has been anonymised.
• 2010-11-15 (A): Request confirmation of proper deletion. Especially email address.
• 2010-11-17 (A): Account not marked as deleted. Email address still in the account.
• 2010-11-19 (A): Requested anonymisation of email address and deletion of account.
• 2010-11-25 (A): Support confirms full anonymisation and deletion (as of SE manual).
• 2010-11-25 (A): Ruling. Closing.
• 2010-11-27 (A): Ruling changed to include CCA termination.

Discovery

There are no points issued on this account. No secondary email-addresses are registered. No client-certificates are issued. No server-certificates are issued. Two domains registered.

Ruling

The account has been anonymised and deleted. CCA acceptance to be terminated immediately.

Similiar Cases

see also: Arbitrations Training Lesson 20 - Arbitration Case - Delete Account Request

• CategoryArbitration

• CategoryArbCaseAccountDelNonAssurer