- Case Number: a20100620.1
- Status: init
- Claimants: Pierre F
- Respondents: CAcert
Initial Case Manager: UlrichSchroeter
Case Manager: BernhardFröhlich
Arbitrator: UlrichSchroeter
- Date of arbitration start: 201Y-MM-DD
- Date of ruling: 201Y-MM-DD
- Case closed: 201Y-MM-DD
- Complaint: givenname and lastname switched around
- Relief: correct account name
Before: Arbitrator UlrichSchroeter (A), Respondent: CAcert (R), Claimant: Pierre F (C), Case: a20100620.1
History Log
- 2010-06-20 (issue.c.o) case [s20100620.15]
- 2010-07-12 (iCM): added to wiki, request for CM / A
- 2011-04-08 (A): I'll take care about this case as (A)
2011-04-08 (A): I appoint the (CM) as per Arbitration Team meeting 2011-04-05 decision
- 2011-04-08 (A): sending init mailing to (C) with CCA/DRP acceptance request
- 2011-04-08 (A): requesting infos from (Support) regarding user account (C): names, Assurances Received
- 2011-04-09 (Support): [s20110408.116] sends requested infos
Discovery (Private Part)
Link to Arbitration case a20100620.1 (Private Part)
EOT Private Part
Discovery
- original mailings
- 2010-06-20 rcvd notification "[s20100620.15] Moved ticket in "Disputes" queue! (Changing account informa [...])"
2010-07-12 forward to disputes channel https://lists.cacert.org/wws/arc/cacert-disputes/2010-07/msg00000.html including all Support notes
Ruling
Execution
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