• Arbitrations
• a20100209.2

• Case Number: a20100209.2
• Status: closed

• Claimants: Martijn, Nikolas P, DominikGeorge

• Respondents: CAcert

• Case Manager: AlexanderPrinsier

• Arbitrator: UlrichSchroeter

• Date of arbitration start: 2010-06-25
• Date of ruling: 20YY-MM-DD
• Case closed: 2010-06-25
• Complaint: Name change request with assurance points
• Relief: TBD

Before: Arbitrator name arbitor (A), Respondent: CAcert (R), Claimant: Martijn (C) Nikolas P (C2) DominikGeorge (C3), Case: a20100209.2

History Log

• 2010-02-09 (issus.c.o) case [s20100209.82] (Martijn)

• 2010-02-09 (UlrichSchroeter): added to wiki, request for CM / A

• 2010-02-09 (C): accepts CCA / DRP under this arbitration in his initial dispute filing
• 2010-02-13 (issue.c.o) case [s20100213.110] (Nikolas P)

• 2010-02-14 (UlrichSchroeter): added 2nd dispute to this case

• 2010-02-14 (C) [s20100213.108] Do I need to do anything to get this dispute resolved? As far as I'm aware there has been no activity?

• 2010-02-14 (UlrichSchroeter): answer mail to (C), (C2), cacert-disputes list

• 2010-05-28 (issus.c.o) case [s20100528.221] Dominik George as (C3)

• 2010-06-07 (Support): Any progress in case Arbitrations/a20100209.2 ? The user is presumably still waiting for an answer.

• 2010-06-07 (UlrichSchroeter): answer mail to (C), (C2), cacert-disputes list, Support, DRO: no changes in answer since mail dated 2010-02-14

• 2010-06-08 (C): followup

Re: Arbitration case a20100209.2 - [s20100208.88] [s20100213.108] Dispute due to difference in the name on the CAP form and the system

Hi all,

Thanks for the reminder on this. While I appreciate this is all run by volunteers...

If this is the average response time for an arbitration case, even one as simple as this, CACert is quickly becoming obsolete.

I'm effectively being prevented from using my certificate & my right to be assured and to assure others by a fault in the CACert.org system & rules.

I was assured at FOSDEM 2010 by most people and it was there that this problem in the CACert rules & online system came to light.

Please don't take this the wrong way, but if a simple arbitration like this can't be settled in a year... then CACert is totally useless for me.

If this relatively simple arbitration request has not been solved before FOSDEM 2011, I will have to conclude that CACert is a nice idea... but nothing more than that. At that time (march 1st, 2011), you can drop this arbitration request as I will be removing my keys and account at that time.

Yours sincerely,

Martijn

• 2010-06-15 (UlrichSchroeter): added [s20100528.221] Dominik George as (C3) to this case

Discovery

Ruling

Due to mass handling of support tickets, this case gets added as an additional case instead of merging to the existing case a20100207.2 As I'm working right now on case a20100207.2, therefor I merge these both cases into one case a20100207.2

Execution

• 2010-06-25 (A): moved to case a20100207.2, a20100209.2 closed

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