* Case Number: a20090810.2
* Status: init
* Claimants: Joachim Jäckel
* Respondents: CAcert inc.
* Case Manager: Andreas Bäß
* Arbitrator: Hans Verbeek
* Date of arbitration start: 2009/08/17
* Date of ruling: 2009/08/24
* Case closed: 2009/08/25
* Complaint:
At an ATE it was discovered that first name and last name of the account of this user are switched, so the user created a second account, and got assurance points for that second account during the ATE. The first (incorrect) account however also got assurance points.
* Relief: User requests removal of first (incorrect) account.
2009/08/14 CM: Asked C for confirmation of CCA and DRP<
>
2009/08/14 C: Repeated deletion request by signed email from both accounts but did not confirm CCA and DRP<
>
2009/08/14 C: Confirmed binding of CCA and DRP<
>
2009/08/17 CM: Hans is going to be the arbitrator<
>
2009/08/25 CM: support@cacert.org confirms execution of ruling -> case closed<
>
Before: Henri Johan Verbeek (A). Respondent: CAcert inc. (R) Claimant: Joachim Jäckel (C) Case: a20090810.2<
>
<
>
The account to be removed did not reach 100 points and was never used to
assure somebody.<
>
'''Ruling:''' <
><
>
(a) All existing certificates of this first incorrect account, stating the
wrong name sequence "Jäckel Joachim" should be revoked.<
>
(b) All existing assurances on this account should be revoked as they are not
correct.<
>
(c) The account should be closed.<
>
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. CategoryArbitration
. CategoryArbCaseAccountDelNonAssurer