## page was renamed from Arbitrations/20090622.1
 * Case Number: a20090622.1
 * Status: closed
 * SM85 state: Member requests controlled change
 * Claimants: Konrad Kierys
 * Respondents: CAcert
 * Case Manager: Alexander Prinsier
 * Arbitrator: Andreas Bäß
 * Date of arbitration start: 2009-12-01
 * Date of ruling: 2011-03-08
 * Case closed: 2011-03-14
 * Complaint: Kierys: Delete an account with assurance points

{{{
Hello,
I want to delete my account of <email anonymized>. Could you do this for me?
}}}
 * Relief: TBD

Before: Andreas Bäß (A), Respondent: CAcert (R), Claimant: Konrad Kierys (C), Case: a20090622.1

== History Log ==
 . 2009-11-27 (UlrichSchroeter): added to wiki, request for CM / A
 . 2009-12-01 (CM): I'll take care as CM in this case
 . 2009-12-01 (A): Assigned me as Arbitrator
 . 2009-12-01 (CM): Sent init mail to C
 . 2009-12-02 (CM): Received confirmation of deletion request from claimant
 . 2009-12-03 (A): Asked Support for member status (points, certs, pending disputes)
 . 2009-12-05 (CM): received reply from support.
 . 2009-12-25 (CM): asking progress report from A
 . 2010-06-10 (CM): asking progress from A again
 . 2011-03-10 (CM): received ruling from A. Sending execution request to support.
 . 2010-03-14 (CM): Ruling executed by support. Sent notification to claimant. Case closed.

== Discovery ==

 * Number of assurances received: 1
 * Number of assurances given: 0
 * Number of certificates requested: 0

== Ruling ==

After verifying the deletion and community membership request is originating from from the Owner by an email conversation I rule that support deletes the cacert account by following version two of the delete user account procedure described on [[Arbitrations/Training/Lesson20/DeleteAccountProcSEv2]]. Before deleting the account a PDF printout of the account information has to be taken and sent to the arbitrator. CAcert membership termination is effective on the date of the ruling.

Offenbach 2011-03-08

== Execution ==

== Similiar Cases ==
||[[Arbitrations/a20090618.5|a20090618.5]] ||[[Arbitrations/a20090618.5|User requests to delete account with no Assurance Points]] ||
||[[Arbitrations/a20080702.1|a20080702.1]] ||[[Arbitrations/a20080702.1|User requests to delete account with Assurance Points]] ||
||[[Arbitrations/a20090618.3|a20090618.3]] ||[[Arbitrations/a20090618.3|Assurer requests to delete account]] ||
||[[Arbitrations/a20090826.1|a20090826.1]] ||[[Arbitrations/a20090826.1|User wants account deleted, no Assurance Points, no certificates]] ||


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 . CategoryArbitration
 . CategoryArbCaseAccountDelNonAssurer