* Case Number: a20090513.1 * Status: closed * Claimants: Sven Übelacker * Respondents: Cornelius Weiss * Case Manager: [[SebastianKueppers|Sebastian Küppers]] * former Case Manager: Alejandro Mery * Arbitrator: MartinGummi * former Arbitrator: Sebastian Küppers * Date of arbitration start: 2009-05-17 * Date of ruling: 2011-04-20 * Case closed: 2011-04-20 * Complaint: User was assured with the wrong DoB * Relief: DoB correction Before: Arbitrator name arbitor (A), Respondent: Cornelius Weiss (R), Claimant: Sven Übelacker (C), Case: a20090513.1 == History Log == . 2009-05-17 (A): Sent initial mail to C + R to request agreement to arbitration and asked for each ones point of view in that case . 2009-05-17 (R): I do accept the arbitration . 2009-12-25 (UlrichSchroeter): arbitrator released this case as of [[Arbitrations/a20091118.4|a20091118.4]] . 2010-03-23 (A): I'll take care about this case . 2010-03-23 (CM): I'll take care about this case . 2011-02-03 (A): Request info about User (Sonia C) from Support IMAP-BOX . 2011-02-12 (Support): [s20110203.3] answer delayed . 2011-02-12 (Support): [s20110203.3] no info found . 2011-04-13 (A): initmailing to (C) with CCA/DRP acceptance request . 2011-04-13 (A): Request info about User (Sonia C) from (C) . 2011-04-13 (A): Request info about User (Sonia C) from (R) . 2011-04-13 (C): rcvd CCA/DRP acceptance & rcvd infos . 2011-04-13 (A): Request info about (Sonia C) 1. DoB 2. Assurances rcvd from (Support) . 2011-04-14 (Support): [s20110413.91] infos rcvd, DoB, Assurances (Sonia C) . 2011-04.14 (R): rcvd CAP-Scan == Original Dispute, Discovery (Private Part) (optional) == * Link to Arbitration case [[Arbitrations/priv/a20090513.1|a20090513.1 (Private Part)]] <> ==== EOT Private Part ==== == Discovery == == Ruling == * (C) and (R) concludes to the correct DoB of assure that was caused by a typo in the online account * I hereby order Support to correct the DoB of user (Sonia C). * [[http://www.cacert.org/policy/CertificationPracticeStatement.php|CPS]] is not affected as DoB's are not included in certs * as of the mistake that (R) made by transfering of Assurances points, (R) should received an [[Arbitrations/Training/Lesson50|Advice about DoB Problems]] Lübeck, 2011-04-20 == Execution == . 2011-04-20 (A): Ruling Notification to (C), (R), (Sonia C), (CM) . 2011-04-20 (A): exec Request to (Support) . 2011-04-20 (A): Assurer [[Arbitrations/Training/Lesson50|Advice about DoB Problems]] send to (R) . 2011-04-20 (Support): [s20110420.2] exec Order Following Ruling . 2011-04-20 (A): exec report notification and closuren to (C), (R), (Sonia C), (CM) == Similiar Cases == || [[Arbitrations/a20090510.1|a20090510.1]] || User was assured with the wrong DoB || || [[Arbitrations/a20090513.1|a20090513.1]] || User was assured with the wrong DoB || || [[Arbitrations/a20090510.2|a20090510.2]] || User was assured with the wrong DoB || || [[Arbitrations/a20090701.1|a20090701.1]] || Wrong DoB || ---- . CategoryArbitration . [[CategoryArbCaseAccountDataDoB]]