= Arbitration / Training =
The Training Course for Case Managers and Arbitrators

[[Arbitrations/Training|Training Home]] / [[Arbitrations/Training/Lesson20|back]]

 ||<#ff8080> ''' D E P R I C A T E D  -  D E P R I C A T E D  -  D E P R I C A T E D  -  D E P R I C A T E D''' ||

=== Actions for a Support Engineer (for the ruling) Version 1 ===

See also [[Support/SE/Manual#About_Deleting_and_Deactivating_Accounts|SE Manual - Delete and Deactivate Accounts]]

If an account is to be killed ...

 * A snapshot of the account information shall be taken and printed on paper for above cases 2 and 4, alternate to pdf, sending to arbitrator
 * a new password is set (and later forgotten)
 * the secret answers are filled with junk
 * Givenname, Middlename, Lastname and Suffix are filled with the arbitration number

 . (WD) '' alternative Middlename and Suffix empty ''
 . (U60) '' i say no, as Givenname and Lastname only is no option, all fields needs to overwrite''

 * DoB is set to 1900-01-01 or 1970-01-01
 * all flags are reset
 * the account is hijacked
 * all certificates revoked
 * all email addresses deleted (except the primary email address)
 * all domains deleted
 * the account name is changed by adding a new email address arbitration_<arb#>@cacert.org, e.g. arbitration_a20091210.1@cacaert.org and deleting the original email address.
 * At last the account is blocked.

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