## page was renamed from Arbitrations/Training/Lession01
## page was renamed from Arbitration/Training/Lession01
= Arbitration / Training =
The Training Course for Case Managers and Arbitrators

[[Arbitrations/Training|Training Home]] / [[Arbitrations/Training|back]]

== Lesson  1 - StarterKit - Welcome Pack ==

 * get your CAcert email address and cert sorted out
  * request your email address by sending your request to <<MailTo(email-admin AT cacert DOT org)>>

 * get access to other CAcert resources - refer to [[Arbitrations/Training/Lesson60|Lesson 60]]

 * fill out your homepage
  * create your homepage under [[Community/HomePagesMembers|Home Pages Members]]
  * type !GivenNameLastName : <<NewPage(Community/HomePagesMembers/name, Create new Members Homepage,%s)>>

 * please review the cases on
  * [[Arbitrations/ArbitrationsClosed|Arbitrations Closed]]
  * [[Arbitrations|Arbitrations Pending]]

We will select you to work as CM with an experienced Arbitrator.
During that process, we'll work with you to send out the
emails.

Or perhaps we will take you as Junior CM with an Experienced CM. 
Double up and walk you through the process.

==== Questions ====

 * Do you have a cacert.org Email address yet ?

 * Is there a Index page of Arbitration Topics available ?


[[Arbitrations/Training/Lesson02|next]]

=== Reviews ===

BernhardFröhlich: Just out of curiosity, who will select the new CM? The Arbitrator (DRP states the other way round)? The DRO? Someone from Arbitration mailing list?

 * UlrichSchroeter
   {{{
Selection of new CM ...
Current practice before November 2009: Support-Engineer moves the dispute filing into the Arbitration queue and adds themselves as CM
Current practice since November 2009: One of the CM/A's picks up the case from the Disputes queue and enters it into the Arbitration queue and publishes the new case in the Arbitration mailing list. The search for a Case Manager and Arbitrator than starts. Everybody from the Arbitration team can take care about the case as CM and/or A (if nobody objects - that probably will not happen as long we have more open cases than Case Managers / Arbitrators)
}}}

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 . CategoryArbitration
 . CategoryArbitrationsTraining